MGAs are built to move fast, but too often their technology isn’t. In this post, we explore why outdated or generic systems are holding MGAs back from launching products, scaling operations, and staying competitive. Learn what a purpose-built tech stack should look like for growth-minded MGAs.
Managing General Agents (MGAs) are not just intermediaries, they're product innovators, risk experts and full-fledged digital brands in their own right. But while their business models are built for speed, many are still held back by technology that wasn’t designed with that pace or complexity in mind. Some of the seemingly most complete end-to-end policy and claims administration systems aren't built with the flexibility and personalized automations required for MGAs to build tailored products and services that effectively fill the gap in niche, specialty markets. This is also a key reason why we offer platform vendor selection services, too, so we can help MGAs get ahead and make the important and most viable tech-stack decisions.
MGAs thrive on flexibility. You're launching new programs, expanding into niche markets, managing carrier relationships, and building differentiated customer experiences. But doing all that on top of an outdated or one-size-fits-all core system can quickly turn agility into a headache.
We hear it all the time from clients:
You might think it's a lack of vision, but most of the time, and this is very important, it's really the lack of infrastructure built to support that vision.
Unlike traditional carriers, MGAs need to move fast and operate lean. But that doesn’t mean sacrificing control or compliance. You need platforms and tools that can do three things extremely well:
This is exactly why purpose-built MGA technology matters. It's about implementing the right-fit components that allow your business to move and adapt at speed.
The MGA market is hot. Private equity interest is growing. New entrants are popping up. Digital-first MGAs are getting smarter about how to leverage tech from the start. If your infrastructure isn’t keeping up, it’s not just slowing you down, it’s putting growth at risk.
Here’s what the slow lane looks like:
In a fast-moving space, “good enough for now” becomes a liability fast.
At Stratus, we’ve helped MGAs get out of reactive mode and into a proactive, scalable tech model. Here’s what that looks like in practice:
When these components are delivered with deep insurance understanding and speed-to-value in mind, MGAs stop playing catch-up and start leading the race.
The MGAs that win in today’s market are product-savvy and tech-enabled in ways that align with how they operate.
If your current systems aren’t supporting that kind of growth, it’s time to find a partner who can help you move faster without adding complexity.
Let’s talk about where you are today—and what’s possible tomorrow.
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